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Organizations and teams

  • An organization is your company’s account. It owns integrations (CRM, Notion), billing, and API keys.
  • A team is a group within your organization. Each team has its own calls, summaries, scorecards, and slice runs.
Most data is team-scoped — a team only sees its own data. CRM data (deals, companies, contacts) is org-scoped because the CRM connection is shared.

How it’s structured

Users and membership

  • A user can belong to multiple teams within the same organization
  • A user can belong to multiple organizations
  • Each user has a primary team per organization — this is their default context when they log in
  • Users are added via invite (email) or can be added directly by an Org Admin

API keys and scoping

API keys are created at the org level but scoped to a single team. A key for Team A can only access Team A’s data. See Authentication for details.